Client Service Analyst - Livechat (Thai required)

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

kpi customer support coaching english email

๐Ÿ“‹ Description

  • Support clients on all inquiries via live chat or email
  • Ensure efficient and excellent customer service experience provided
  • Be well equipped with the Company's platform/product including keeping abreast of general market
  • Diligently and effectively manage and follow up on inquiries/complaints of current/prospective
  • Possess a strong ability to understand what customers truly need and convert it to constructive
  • Ensure frontline operations are smooth

๐ŸŽฏ Requirements

  • Experience handling external vendors, government agencies, or regulatory/compliance relations
  • Bachelor degree in finance, economics, mathematics, or related field
  • Min 5-7 years of customer service experience with 2-3 years supervisory/management
  • Familiar with frontline operations in fast-paced industries
  • Sharp acumen for numbers and statistics
  • Proficient in English & Thai

๐ŸŽ Benefits

  • Study Growth Fund
  • Internal Events
  • Global Collaboration
  • Career Advancement
  • Internal Mobility
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