Client Service Representative

📋 Description

• Provide excellent service to customers while ensuring compliance and data validation.
• Respond promptly to communications from assigned clients.
• Maintain positive, reliable relationships with clients.
• Address and resolve customer inquiries and complaints about products/services.
• Use appropriate programs/tools to support client success and coaching on platforms.
• Maintain confidentiality of all PII and related information.

🎯 Requirements

• High school diploma; 1 year customer service preferred.
• Excellent customer service and written/verbal communication.
• Ability to multi-task with diverse personalities.
• Proficient with Microsoft Office: Outlook, Word, Excel.
• Quick learner of company and department systems.
• Able to sit for long periods and type proficiently.

🎁 Benefits

• Comprehensive benefits package.
• Paid time off.
• Monday–Friday schedule, 8am–5pm.