Client Service Representative

📋 Description

• Deliver warm, professional customer service to clients
• Greet clients and manage check-in/check-out efficiently
• Answer and triage phone calls with a multi-line system
• Schedule appointments and coordinate with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, organized reception and lobby

🎯 Requirements

• Availability to work evenings and weekends
• Previous veterinary/medical front-desk experience (preferred, not required)
• Strong communication and interpersonal skills
• Comfort in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• A positive, team-first attitude and a passion for a welcoming environment

🎁 Benefits

• Medical, dental, and vision insurance with FSA options
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values empathy, collaboration, and growth