Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism
• Greet clients and manage check-in/check-out efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean and organized reception and lobby area

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary or medical front-desk experience preferred
• Strong communication and interpersonal skills
• Comfortable in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Comprehensive Benefits Package: Medical, dental, vision, disability
• 401(k) with Company Match
• Generous PTO: Holidays, vacation, personal time
• Employee Discounts: Veterinary care and products
• A Culture that Values You: Empathy, collaboration, and wins