Client Service Representative

📋 Description

• Deliver warm, professional customer service to clients.
• Greet clients; manage check-in/out efficiently.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments and follow-ups with the clinical team.
• Process payments and invoicing accurately.
• Monitor patient flow and keep the lobby organized.

🎯 Requirements

• Availability to work evenings and weekends.
• Veterinary/medical front-desk experience preferred but not required.
• Strong communication and interpersonal skills.
• Comfortable in fast-paced environment with multiple priorities.
• Familiar with Windows and practice management software, or willing to learn.
• Positive, team-first attitude and a welcoming approach.

🎁 Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• Culture that values empathy and teamwork.