Client Service Representative

📋 Description

• Deliver warm, empathetic customer service to clients.
• Greet clients and manage check-in/check-out efficiently.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments and coordinate with the clinical team.
• Process payments and ensure accurate invoicing.
• Monitor patient flow and maintain a clean lobby.

🎯 Requirements

• Evenings and weekend availability.
• Veterinary or medical front-desk experience (preferred, not required).
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice management software.
• Positive, team-first attitude and welcoming environment.

🎁 Benefits

• Medical, dental, vision insurance.
• Flexible spending options and disability coverage.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• A culture that values you and teamwork.