Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism
• Greet clients and manage check-in/check-out efficiently
• Answer and triage calls using a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, welcoming reception and lobby area

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary/medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Comfort in a fast-paced environment with multiple priorities
• Familiarity with Windows and practice management software (or willingness to learn)
• Positive, team-first attitude and a welcoming approach

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, flexible spending
• 401(k) with company match
• Generous paid time off: holidays, vacation, personal time
• Employee discounts on veterinary care and products
• Culture that values empathy, collaboration, and celebrates wins