Client Service Representative

📋 Description

• Deliver warm, professional customer service
• Greet clients; manage check-in/check-out
• Answer and triage calls on a multi-line system
• Schedule appointments with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, welcoming reception area

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary or medical front-desk experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• Positive, team-first attitude and passion for a welcoming environment

🎁 Benefits

• Comprehensive medical, dental, vision insurance; FSA options
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• Culture of empathy and collaboration