Client Service Representative

📋 Description

• Front-desk CSR delivering warm, professional client experiences
• Manage phone calls, check-ins/check-outs, and appointment flow
• Collaborate with clinical team to coordinate procedures
• Handle payments and accurate invoicing
• Maintain a clean, organized reception and lobby
• Support occasional light administrative tasks

🎯 Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems or willingness to learn
• Previous veterinary or medical front-desk experience is a plus but not required
• Availability to work evenings and weekends
• Positive, team-first attitude and empathy for clients

🎁 Benefits

• Comprehensive benefits package (health, dental, vision)
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values collaboration and empathy