Client Service Representative

Added
24 days ago
Type
Full time
Salary
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Related skills

communication ms office customer service

📋 Description

  • Respond to customer inquiries regarding testing services, scope, pricing, and turnaround time
  • Provide professional consultation to help clients choose appropriate testing standards and methods
  • Maintain regular communication with clients regarding test progress and report status
  • Prepare and send quotations based on customer requirements and applicable testing standards
  • Follow up on quotations and convert inquiries into confirmed orders
  • Process service orders in the system and ensure accurate documentation

🎯 Requirements

  • Diploma/degree holder in any discipline
  • At least 1 year of working experience in testing, inspection, certification (TIC) industry
  • Welcome fresh grad
  • Good command of written and spoken English and Vietnamese
  • Strong communication and customer service skills
  • Good coordination and multitasking ability
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