Client Services Associate

📋 Description

• Answer client inquiries via email, live chat, and phone within SLAs.
• Provide excellent customer support by understanding needs and solving tasks.
• Liaise with internal teams to resolve complex inquiries.
• Route inquiries to the appropriate departments when needed.
• Maintain knowledge of our product and industry.
• Maintain a positive image of the company.

🎯 Requirements

• Financial markets and industry knowledge
• Previous brokerage/investment company experience
• Professional-level written and spoken English
• Strong client-focused service skills
• Understanding of basic technical principles
• Excellent written and verbal communication skills

🎁 Benefits

• Competitive salary
• Corporate benefits (choose your preferred options)
• Inspiring culture and informal work environment
• Ongoing education and training programs
• Networking at corporate events
• Global career opportunities