Client Services Executive

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm payments salesforce customer service excel

📋 Description

  • Serve as primary contact for EMP clients
  • Collaborate with internal teams to deliver service
  • Foster long-term client relationships
  • Manage client expectations and timely delivery
  • Provide currency guidance across Ebury's currency suite

🎯 Requirements

  • 1+ years in client services or customer-facing role
  • Meticulous attention to detail with live currency trade bookings and payments
  • Excellent communication across face-to-face, email, and telephone
  • Curiosity and problem-solving; reliable resource for clients and internal stakeholders
  • Collaboration; build strong relationships with internal departments
  • Resilience; maintain composure under pressure

🎁 Benefits

  • Dedicated Mentorship from experienced managers
  • Cutting-edge technology and tools
  • Clear, accelerated career progression pathways
  • Dynamic and supportive culture
  • Generous benefits including health care
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