Client Services Manager - Legal/Immigration

📋 Description

• Oversee the development, improvement, and documentation of internal workflow protocols, processes
• Draft and distribute firmwide communications and process documentation that help teams apply
• Lead the onboarding process for new corporate clients, including coordinating document collection
• Work closely with operational teams to support accurate system setup and facilitate a smooth
• Partner with attorneys, Partners, and Managing Attorneys to respond to client questions and develop
• Prepare and deliver client-facing and internal materials, including reports, dashboards

🎯 Requirements

• Hold a bachelor’s degree with a strong academic background.
• Have 5–7 years of professional experience in business immigration.
• Demonstrate excellent attention to detail and a high degree of accuracy when managing client
• Possess strong interpersonal and relationship-management skills, with the ability to collaborate
• Demonstrate strong organizational, process-management, analytical, and computer skills.
• Have experience working with CRM systems, with Salesforce experience preferred.

🎁 Benefits

• Annual salary of $75,000–$100,000, based on experience and qualifications.
• Full-time, regular employment.
• 100% remote work arrangement.
• Paid time off and paid holidays.
• Medical, dental, vision, and life insurance coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.