Client Success Account Manager (Public Sector)

📋 Description

• Develop and execute strategic sales and expansion plans for Public Sector accounts.
• Lead and nurture client relationships post-sale for engagement and retention.
• Manage annual renewals, negotiate agreements, and identify upsell opportunities.
• Partner with HR and key decision-makers to connect clients with Wellhub execs.
• Capture client feedback and translate product gaps into insights for PM.
• Live the mission: promote wellbeing and create a supportive work culture.

🎯 Requirements

• Solid client-facing experience managing Public Sector accounts.
• Strong leadership and cross-functional collaboration skills.
• High autonomy and effective use of internal stakeholders.
• Excellent organization with attention to detail across multiple entities.
• Ability to analyze and improve processes and manage change.
• Intermediate English proficiency.

🎁 Benefits

• Wellhub Gold+ membership for gym access and digital programs.
• Wellz emotional wellbeing program with therapy sessions.
• Healthcare, dental, and life insurance coverage.
• Hybrid/remote options plus home office stipend.
• Paid time off and parental leave programs.
• Career growth with learning opportunities.