Client Success Associate

📋 Description

• Partner with senior team members to turn data into meaningful insights and recommendations for
• Use internal tools to help build compelling presentations and data-driven stories that support
• Support the management of a small portfolio of clients within assigned categories, with guidance
• Assist in identifying trends and patterns in retail data to uncover opportunities.
• Collaborate with colleagues across Insights and Client Success to deliver high-quality outputs.
• Help develop client briefs and presentation materials.

🎯 Requirements

• A bachelor's degree (in any discipline).
• A strong interest in retail, FMCG, or data-driven decision-making.
• Curiosity, attention to detail, and a willingness to learn.
• A proactive, positive attitude with strong communication and collaboration skills.

🎁 Benefits

• Healthcare & Protection: ZAR 24,000 medical cash benefit, 100% employer-funded GAP cover, life
• Retirement Support: Company pension with a 12% employer contribution, with additional voluntary
• Employee Assistance: Access to support resources and up to six free professional counselling
• Wellbeing & Recognition: Access to the dh Wellness Hub, long service awards, and role-dependent
• Time Away: 20 days annual holiday in addition to public holidays.
• Family Leave: Maternity, adoption, paternity and shared parental leave benefits in line with policy