Client Success Coach

📋 Description

• Client portfolio management: Manage a portfolio of gym owner clients and act as their primary point
• Business coaching: Lead weekly coaching sessions that help clients identify bottlenecks, solve
• Performance analysis: Review KPIs and client performance data to diagnose challenges, uncover
• Accountability and execution: Establish clear expectations, follow up on commitments, and challenge
• Growth enablement: Help gym owners improve lead follow-up, appointment setting, show rates, sales
• Retention and risk management: Monitor client engagement and performance to identify potential

🎯 Requirements

• Client-facing experience: At least 2 years of experience in client success, account management
• Portfolio management: Demonstrated experience managing multiple clients simultaneously while
• Leadership and accountability: Comfortable leading difficult conversations, setting expectations
• Communication and relationship building: Strong interpersonal and communication skills, with a
• Proactive mindset: Able to identify potential problems early, take ownership, and resolve issues
• Data-driven approach: Comfortable working with KPIs and performance data to diagnose and guide

🎁 Benefits

• Remote-first position: Work from anywhere in the world.
• Competitive compensation: Base compensation starting at $72,000+ per year, with referral
• Unlimited PTO: Flexible paid time off designed for work-life balance.
• Professional development: Access to high-quality sales, marketing, and business coaching training.
• Career growth: Clear opportunities for progress and increased responsibility.
• Performance-focused environment: Results-oriented team that values accountability and improvement.