Client Success Director - Amazon

📋 Description

• Lead the Amazon client success partnership and drive retention/expansion.
• Build trusted relationships with AI/data leaders across Alexa, AWS AI, AGI.
• Lead executive reviews and strategic planning aligning TELUS capabilities to Amazon's AI roadmap.
• Map the Amazon organization to identify white space and expansion opportunities.
• Advocate internally to shape delivery priorities and research investments.
• Develop deep expertise across TELUS Data for Generative AI and related data workflows.

🎯 Requirements

• 7+ years enterprise account management or strategic sales; Amazon experience preferred.
• 2+ years Data Collection, Annotation, and/or Validation services.
• Deep familiarity with data workflows and quality frameworks across modalities.
• Comfort discussing generative AI and responsible AI with technical and business audiences.
• Proven track record growing complex, multi-stakeholder accounts with long sales cycles.
• Proficiency with Salesforce and enterprise account management methodologies.

🎁 Benefits

• Remote within the US; role can be remote or based at major US offices (Charlottesville, Boston, Durham, Columbus).
• Equal Opportunity Employer with a commitment to diversity and inclusion.