Client Success Director - Microsoft

📋 Description

• Proactively map Microsoft to identify untapped units and AI initiatives.
• Develop and execute outreach to penetrate new buying centers within Microsoft.
• Build and maintain a robust pipeline of new logos within Microsoft.
• Own the Microsoft account: retention, expansion, and net-new workstreams.
• Lead strategic planning with Microsoft's AI roadmap; manage renewals and SOWs.
• Develop expertise in TELUS Data for Generative AI, data collection, annotation, and validation.

🎯 Requirements

• 7+ years of enterprise sales or strategic account management
• Experience selling to or within Microsoft
• 3+ years Data Collection, Annotation, and/or Validation services
• Proficiency with Salesforce and enterprise sales methodologies
• Deep familiarity with data workflows across modalities (text, image, video, audio, sensor data)
• Comfort discussing generative AI, agentic AI pipelines, and responsible AI

🎁 Benefits

• Remote role within the US (West Coast prioritized)
• Office options at Charlottesville, VA; Durham, NC; Columbus, OH; Boston, MA
• Opportunity to work on TELUS Digital's Microsoft account
• Growth in TELUS Data/Generative AI practice