Client Success Director - Public Sector

📋 Description

• Build and lead a high-performing client success team
• Own client relationships end-to-end
• Drive retention and revenue growth
• Deliver exec-level engagements with C-suite and HR/Finance leaders
• Champion member engagement and growth strategies
• Be the voice of the client to leadership and help shape strategy

🎯 Requirements

• Bachelor's Degree
• Public Sector Client Success/Account Management experience (SaaS/HR tech)
• Knowledge of Brazilian public-sector contracts (14.133/21, 13.303/16)
• Experience managing leaders; building high-performing teams
• CRM platforms; data-driven
• Advanced English; strong communication and presence

🎁 Benefits

• Flexible hybrid/remote work options
• Home office reimbursement
• Paid time off and birthday holiday
• Paid parental leave
• Career growth and ongoing learning
• Wellbeing programs and resources