Client Success Director - Revenue Cycle

📋 Description

• Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives
• Oversee Client Success activities for designated clients.
• Communicate and coordinate with EnableComp Leadership to ensure all job duties as assigned are
• Act as an ambassador for a fast-paced, detail oriented supportive team by facilitating friendly
• Manage KPI metrics including, but not limited to, customer surveys, scoring and client retention
• Review, understand and track assigned client's performance goals and meet regularly with assigned

🎯 Requirements

• Bachelor's Degree in Business, Sales/Marketing or other related field of study
• Must have 7-10 years demonstrated experience in account management in the healthcare technology
• Equivalent combination of education and experience will be considered.
• Experience with claims billing and IT/EDI systems preferred.
• Experience with CRM software (e.g. Salesforce.com)
• Must have strong computer proficiency and understand how to use basic office applications