Client Success Executive

📋 Description

• Support the Strategic Account Management Team after they have secured or initiated a business
• Help develop sales enablement materials, including guides, templates, and best practices, to
• Manage administrative tasks and maintain accurate records of proposals, internal policy document
• Prepare proposals and work with Account Managers to understand data requirements, timelines, and
• Follow up on client consents and ensure all required documentation is completed accurately and on
• Coordinate and support existing client system upgrades and enhancements by working with our teams

🎯 Requirements

• Diploma or Bachelor of Degree in Business Studies/Administration/Management, Finance, Marketing or
• 1 or more years of experience in client success, sales support, account support, or a similar
• Familiarity with banking and finance industry or fintech industry will be an advantage.
• Experience balancing a book of business and following up with internal teams.
• Experience documenting customer pain points, workflows, and requests mindset with accuracy in
• Clear experience conducting quarterly business reviews, detailing customers' adoption of and

🎁 Benefits

• Hybrid work arrangement: You will divide your time between working remotely and working from the
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams
• ExperianCares Flexi Benefits