Client Success Executive (m/f/d)

📋 Description

• Manage renewals for B2B clients, focusing on large corporate accounts.
• Analyze portfolio to identify data-driven upsell and cross-sell opportunities.
• Lead contract negotiations with corporate accounts with cross-functional teams.
• Drive continuous improvements in Client Success processes.
• Align client needs with product improvements and future strategies.
• Hybrid role requires two days per week in the Cologne office.

🎯 Requirements

• 3+ years in contract management, negotiation, sales, or key account management.
• Results-oriented with a focus on revenue growth.
• Strong numerical affinity and analytical mindset; data-driven.
• Excellent German and English; persuasive negotiator.
• Confident with executives up to senior management level.
• Resilient and able to handle pressure in challenging negotiations.
• Strong product affinity and ability to promote the solution externally.
• Google Sheets skills and data-driven analysis.

🎁 Benefits

• Free Gold membership with onsite gyms, digital programs, and wellness resources.
• Hybrid and remote options; home office setup reimbursement; monthly work allowance.
• 30 days paid holiday per year plus a birthday holiday.
• 100% paid parental leave for new parents.
• Career growth through internal opportunities and development roadmap.
• Syndio Fair Pay Certified; commitment to equitable pay.