Client Success Manager (100% Remote – Chicago Area Preferred)

📋 Description

• Serve as a trusted contact for franchise owners, building relationships
• Coordinate requests with marketing, training, and operations teams
• Provide responsive, empathetic support and follow-through on client needs
• Contribute to training programs, marketing reviews, and process improvements
• Deepen knowledge of our systems to guide franchisees with confidence

🎯 Requirements

• Friendly and empathetic with strong people and communication skills
• Natural leader with a drive to grow professionally and personally
• Quick learner, organized, and persistent in getting things done
• 4+ years cross-functional experience (marketing, training, or operations)

🎁 Benefits

• 100% remote role (Chicago-area candidates preferred)
• Collaborative, inclusive culture built on respect and growth
• Health, dental, vision insurance + PTO + 401(k) match
• Career development and advancement opportunities
• A team that values working hard, having fun, and celebrating success together