Client Success Manager

📋 Description

• Manage the client lifecycle across a portfolio of named enterprise accounts, maintaining a strict
• Discover and influence the client's internal success metrics; ensure key stakeholders understand
• Partner with clients and internal cross-functional teams (Account Directions, Technical Account
• Act as the business success expert to guide, educate, and partner with clients on marketing best
• Proactively identify and mitigate program roadblocks before they impact the client, while
• Exemplify client-centricity by using troubleshooting tools, solid judgment, and exceptional support

🎯 Requirements

• Bachelor’s degree and a minimum of 3 years of experience in account management, sales, or client
• Proven track record of driving account retention, health, and revenue growth.
• Outstanding relationship-building skills with demonstrated experience cultivating and managing
• Ability to compel both clients and internal stakeholders to act, holding them accountable to their
• Demonstrated ability to efficiently manage multiple enterprise accounts and complex workstreams
• Exceptional oral and written communication skills with a strong team-player mindset.

🎁 Benefits

• Great Place to Work certified in US, Australia, India, Lithuania, France, Germany and the UK
• Commitment to diversity and inclusion
• Equal employment opportunities (EEO)