Client Success Manager, Healthcare Revenue Cycle (Remote)

📋 Description

• Develop and execute comprehensive strategies to improve client retention, engagement, and expansion
• Leverage customer data to identify trends, pain points, and opportunities for optimization
• Build relationships with client stakeholders, addressing concerns, and identifying potential
• Implement process improvements within the client success function to streamline operations and
• Track client success metrics, identifying areas for improvement, and reporting on progress to
• Work with other departments like sales, marketing, and product development to ensure seamless

🎯 Requirements

• 10+ years' experience in revenue cycle with emphasis on Patient Access within the healthcare
• 7+ years' experience within HIS systems
• Provider-based background recommended
• Healthcare Project Management or Consulting experience
• Proficient in Generative AI tools such as Co-Pilot and ChatGPT
• Excellent skills with Salesforce or a similar CRM

🎁 Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays
• Flexible Time Off: 20 Days
• Day Shift