Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!)

📋 Description

• Acclimate and understand our client's implementation to facilitate updates, additions, and fixes to
• Partner with Customer Support, Optimization, Product, and Development teams to help clients
• Evaluate customer use of Claimsource, Denial Manager, Enhanced Claim Status and (ERA) Electronic
• Develop expertise in Claimsource, Denial Manager, Enhanced Claim Status and (ERA) Electronic
• Partner with Relationship Manager on Quarterly Business Reviews, showcasing client successes and
• Develop comprehensive strategies to improve client retention, engagement, and expansion by

🎯 Requirements

• 5+ years' experience in healthcare IT industry and healthcare revenue cycle required
• 3+ years' Healthcare Revenue Cycle Account Management experience, claim systems and ERA (electronic
• 2+ years' experience with Claimsource, Denial Manager, Enhanced Claim Status and Electronic
• 2+ years' Salesforce or similar CRM expertise
• 2+ years' hands-on Epic expertise is beneficial
• Epic Resolute HB/PB certification is beneficial

🎁 Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays