Client Success Manager, Pharma

📋 Description

• Cultivating, managing and maintaining all aspects of relationships with new and existing clients on
• Responsible and accountable for the successful fulfillment of all client contracts within original
• Manage timelines for all assigned client contracts and keep Client Service Director and Sales
• Collaborate with various internal/external teams to develop, iterate, and launch client content.
• Monitor, measure, and summarize campaign metrics.
• Accurately forecast project deliverables and achieve revenue recognition goals.

🎯 Requirements

• 5+ years of relevant work experience in account management within the pharmaceutical or healthcare
• Understanding of the pharmaceutical regulatory review process
• Client-facing experience required
• Excellent written and verbal communication
• Success working independently and being personally accountable for assigned client accounts
• Highly organized, able to coordinate large amounts of information across multiple projects

🎁 Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible paid time off and company holidays
• Paid parental leave
• Professional development and learning opportunities
• Wellness and mental health resources