Client Success Manager (SaaS) - Bilingual Preferred

📋 Description

• Nurture and grow relationships with your client stakeholders, while identifying additional key
• Maintain the client’s momentum after launch leveraging critical success factors aligned to the
• Serving as the trusted advisor for clients on use-case, product functionality and applicable
• Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client
• Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s
• Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and

🎯 Requirements

• 1-3 years in either a customer-facing (Customer Success or Account Management preferred) role with
• Fluent in German and English, both verbally and in writing
• Bachelor’s Degree or equivalent work experience
• Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
• Excellent interpersonal, verbal, and written communication skills
• Highly organized, collaborative, responsive, and proactive