Client Success Operations Coordinator

📋 Description

• Set up and maintain client programs in Salesforce, making sure campaign details, requirements, and
• Monitor active programs, track deliverables, and flag pacing, quality, or execution issues to the
• Troubleshoot campaign setup and delivery issues, working with internal teams to resolve them.
• Prepare regular campaign reports and check data for accuracy before sharing it with the Client
• Coordinate internal handoffs and follow up on open items so work stays on track.
• Review leads and campaign elements against program requirements and flag anything that needs

🎯 Requirements

• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting
• Highly organized and comfortable managing several programs and deadlines at once.
• Detail-oriented, especially when working with campaign requirements, data, and reports.
• A clear communicator who can give useful updates, ask questions, and follow up with internal teams.
• Proficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for
• Familiar with Salesforce or a similar CRM, or able to learn new systems quickly.

🎁 Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of