Client Success Partner Integration Manager

📋 Description

• Own the end-to-end implementation work stream for strategic third-party partner integrations from
• Maintain SOPs and the implementation playbook for partner integration; train internal teams for
• Manage ongoing partner relationships post-implementation, serving as the primary operational point
• Partner closely with Vida Product PMs to inform requirements, workflow setup, and partner technical
• Support Vida commercial and strategy teams in vetting of partner clients.
• Be “the face of Vida” for partner-specific onboarding, ensuring partner and client satisfaction

🎯 Requirements

• Bachelor’s Degree at a minimum.
• 5+ years in account management, implementation, customer success, or partner integration, ideally
• Demonstrated ability to manage cross-functional work streams across Product, Engineering, and
• Familiarity with the overall healthcare landscape, including major relevant healthcare legislation
• Familiarity with key healthcare administration and payer processes.
• Strong project management skills, exceptional attention to detail, and comfortable navigating