Added
14 days ago
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Full time
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Related skills

reporting account management relationship management implementation client success

📋 Description

  • Serves as subject matter expert to defend revenue and grow the account
  • Reviews key reports and metrics to detect issues or opportunities
  • Participates in annual budgeting and monthly variance reviews
  • Maintains healthy CSAT and NPS; builds an account plan
  • Engages in implementation efforts: kickoff, Journey Map, go-live
  • Escalates issues for timely resolution and cross-functional prioritization

🎯 Requirements

  • Bachelor’s degree preferred
  • Minimum of 3+ years in the industry or client relationships preferred
  • Excellent communication and relationship-building skills

🎁 Benefits

  • Medical, dental, vision coverage
  • Wellness programs and 401(k) matching
  • Unlimited PTO
  • Work from anywhere
  • Generous parental leave
  • Inclusive culture and career development
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