Client Support & Onboarding Specialist

Added
3 days ago
Type
Contract
Salary
Salary not provided

Related skills

customer support intercom onboarding zoom excel

📋 Description

  • Onboard new clients via Zoom and provide onboarding support
  • Respond to client inquiries via email, Intercom, and Zoom
  • Maintain and improve the knowledgebase
  • Ensure smooth onboarding and high client satisfaction
  • Act as first point of contact for client issues
  • Collaborate with teammates to resolve problems

🎯 Requirements

  • Minimum 2 years in client support or related role
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team
  • Excellent problem-solving and attention to detail
  • Knowledge of Excel
  • Willingness to learn and adapt
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