Client Support Representative (REMOTE)

📋 Description

• Retrieve and acquire medical documentation from client systems, including but not limited to
• Submit document request lists and monitor outstanding requests on a regular cadence to ensure
• Scan, upload, and store medical documentation and confidential patient health information (PHI) in
• Assist in compiling client reconciliations by gathering and organizing data from client systems and
• Assist in working client reconciliations by researching closed and returned claims, resolving open
• Support prebill work queue resolution for assigned clients, maintaining performance within

🎯 Requirements

• High School Diploma or GED required
• 1+ years of experience in a healthcare operations, revenue cycle, or document management
• Familiarity with medical claims documentation and payer/provider data processes preferred
• Equivalent combination of education and experience will be considered
• Must have strong computer proficiency and understand how to use basic office applications
• To perform this job successfully, an individual must be able to perform each essential duty