Client Support Specialist

📋 Description

• Utilize platform tools to configure, test, and validate all patient experience products according
• Gather client requirements: Facilitate discussions with business owners to translate operational
• Provide frontline support: Triage incoming client requests, troubleshoot data/survey issues, and
• Advise on best practices: Recommend optimal workflow designs and application settings aligned with
• Manage timelines & deliverables: Prioritize daily workloads to consistently meet client project

🎯 Requirements

• 1–2 years of relevant experience in information technology, healthcare, client-facing project
• Prior experience working within or directly supporting healthcare systems.
• Bachelor’s degree in Economics, Computer Science, Information Systems, or a related field.
• Proficiency with Microsoft Office tools (Excel, Word, Outlook).
• Demonstrated analytical, organizational, and problem-solving skills with strong attention to detail.

🎁 Benefits

• Robust medical, dental, and vision insurance packages for you and your dependents.
• Structured onboarding, product training, and clear pathways for career advancement.
• Generous paid vacation, sick leave, and paid company holidays.
• 401(k) Retirement Plan: Competitive matching company contributions.