Clinical Manager of Patient Services

📋 Description

• Leads Specialty Liaison team to deliver high-quality patient experience
• Manages day-to-day operations for clinic-based pharmacist liaisons
• Coaches and develops liaison teams; fosters Shields culture
• Ensures adoption of best practices across sites
• Builds relationships with clinic leadership and pharmacy teams
• Drives site targets for service, growth, and patient satisfaction

🎯 Requirements

• PharmD, RPh, or BS in Pharmacy required
• 2+ years supervisory/management experience
• Licensed pharmacist in healthcare setting required
• 5+ years healthcare/pharmacy with patient contact
• Clinic/outpatient experience a plus
• Proficient in Microsoft Office (Excel, Word, Outlook)

🎁 Benefits

• Hybrid schedule with 50% travel across LA/MS
• Leadership and professional development opportunities
• Collaborative team environment with hospital partners
• Impact patient outcomes in specialty pharmacy
• Focus on performance coaching for liaison teams
• Equal employment opportunities and inclusive hiring