Cloud Native Technical Services Engineer

📋 Description

• Analyze & Support: Troubleshoot and support large-scale customer deployments in public/private
• Technical Expertise: Provide hands-on guidance during all deployment phases, POCs, pre-sales calls
• Cross-Functional Collaboration: Partner with engineering teams to analyze logs, reproduce complex
• End-to-End Ownership: Track customer support cases end-to-end, triage multi-layer software stack
• Knowledge Sharing: Author and maintain KB articles, FAQs, and technical documentation for internal

🎯 Requirements

• Experience: 2 - 4+ years in customer-facing technical support or Site Reliability Engineering (SRE).
• Containers & Orchestration: Solid working knowledge of Kubernetes, OpenShift, Tanzu, or VMware
• Cloud Platforms: Hands-on experience with AWS, Azure, GCP, or related cloud technologies.
• DevOps Tools: Exposure to tools like Terraform, Ansible, Chef, or Puppet is a strong plus.
• Soft Skills: Fluent in English with excellent communication; a proactive problem-solver with a
• Operational Flexibility: Willingness to work in a collaborative team environment, participate in

🎁 Benefits

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be
• Growth: We give you the space and support to grow along with us and to contribute to something
• Team: We build each other up and set aside ego for the greater good.
• Flexible time off, wellness resources, and company-sponsored team events.