Collections Specialist

📋 Description

• Contact delinquent accounts by phone or in writing to collect payment.
• Prepare late notices, process filings, and collect rent payments.
• Review warrants of restitution, conduct evictions, and set up payment plans.
• Follow up on payment plans and document collection activities.
• May recommend charge-offs.

🎯 Requirements

• Computer literacy and ability to learn new systems.
• Capacity to utilize a variety of office equipment.
• Good communication skills, both verbally and in writing.
• Ability to maintain professionalism and composure during conversations.
• Ability to retain patience and manage stress.
• Skilled in negotiation.

🎁 Benefits

• 25% Rent Discount at any AIR community.
• Medical, dental, vision, and life insurance options; HSA/FSA plans.
• 401(k) plan with employer matching up to 6%.
• Paid time off: vacation, sick time, and 14 holidays.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job certifications.