Collections Specialist, Specialty- Evernorth

📋 Description

• Manage billing and collections activities to support timely and accurate reimbursement.
• Investigate claim denials, identify root causes, and implement appropriate solutions to prevent
• Prepare and submit payer appeals within established deadlines, working to improve approval and
• Monitor and analyze accounts receivable to identify outstanding balances, resolve discrepancies
• Collaborate with insurance payers, patients, and internal departments to resolve billing questions
• Maintain accurate and comprehensive documentation of collection activities, account adjustments

🎯 Requirements

• High school diploma or GED required.
• At least 1 year of experience in home infusion or specialty pharmacy medical billing and claims
• Strong customer service orientation, with the ability to communicate effectively and professionally
• Excellent problem-solving and critical-thinking skills, particularly when investigating complex
• Strong verbal and written communication abilities.
• Exceptional attention to detail and accuracy when reviewing claims and managing financial accounts.

🎁 Benefits

• Competitive hourly pay ranging from $17.75 to $26 USD, depending on relevant experience and
• Eligibility to participate in an annual bonus plan.
• Medical, dental, and vision insurance available from the first day of employment.
• Access to behavioral health and well-being programs.
• Access to a 401(k) plan.
• Company-paid life insurance coverage.