Collector I

📋 Description

• Provide tools, strategies and best in class service to establish repayment behaviors with customers
• Develop and negotiate payment plans, while adhering to all legal regulations and compliance
• Keep detailed records of all customer communications, payment plans that customer’s have agreed to
• Performs maintenance, research, and resolution on past due accounts
• Ensure appropriate written correspondence is generated and sent to customers
• Access database information, pulling up credit reports, and locating other publicly available

🎯 Requirements

• 2+ Years of Collections, Recovery or Sales experience
• Call Center experience
• Strong written and verbal communication
• Experience being a contributor for policies and procedures
• Experience achieving metric and quality performance
• High School Diploma or GED

🎁 Benefits

• Competitive Base Salary Range of $33,400 - $51,500
• Monthly Operations Incentive Plan
• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through
• Flexible Spending Account
• Lifestyle Spending Account
• 100% Company Paid Insurances