Own retention, renewals, and growth across existing customers
Build multi-threaded relationships with key stakeholders
Drive upsell, cross-sell, and expansion within existing accounts
Prospect to expand Reachdesk’s opportunities within your book across teams and use cases
Lead renewal negotiations, including pricing and terms
Run strategic account planning and business reviews tied to outcomes

🎯 Requirements

5+ years in account management with revenue ownership
SaaS or recurring-revenue experience with consultative sales
Proven renewals, upsells, and cross-sells within existing accounts
Track record building pipeline in existing accounts
Strong commercial judgment and problem-solving
Ability to build executive-level relationships

🎁 Benefits

Stock options and 401(k) matching
Dental, hearing, vision, and life insurance
Flexible PTO
Collaborative, innovative team culture

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