Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across existing customers
• Build relationships with key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion in existing accounts
• Expand Reachdesk opportunities across teams, departments, and use cases
• Lead renewal talks, pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to outcomes

🎯 Requirements

• 5+ years in account mgmt or renewals with revenue ownership
• Experience in subscription SaaS or recurring revenue
• Proven renewals, upsells, and expansion in existing books
• Track record of creating pipeline and new opportunities
• Strong commercial judgment and problem-solving
• Ability to build executive relationships across complex orgs
• Strong written, verbal, and analytical skills
• Self-motivated, organized; able to manage multiple priorities

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching
• Dental, hearing, vision, and life insurance
• Flexible PTO
• Collaborative, innovative culture