Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across a portfolio of existing customers.
• Build multi-threaded relationships with key stakeholders and decision-makers.
• Drive upsell, cross-sell, and expansion opportunities within existing accounts.
• Lead renewal and commercial conversations, including pricing and terms.
• Run strategic account planning and business reviews tied to customer priorities.
• Maintain strong forecasting discipline and pipeline visibility across your book.

🎯 Requirements

• 5+ years in account management or similar revenue roles with renewals.
• Experience in subscription-based SaaS or recurring revenue with a consultative sales motion.
• Proven renewals, upsells, cross-sells in existing book of business.
• Track record of creating pipeline and generating new opportunities within existing accounts.
• Strong commercial judgment and problem-solving ability.
• Proven ability to build executive-level relationships across complex organizations.

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching.
• Dental, hearing, vision, and life insurance.
• Flexible PTO.
• A collaborative, innovative, and supportive culture.