Commercial Account Manager

📋 Description

• Own retention, renewals, and growth for a portfolio of customers.
• Build strong, multi-threaded relationships with key stakeholders.
• Drive upsell, cross-sell, and expansion within existing accounts.
• Lead renewal and commercial conversations, including pricing and terms.
• Run strategic account planning and business reviews tied to customer priorities.
• Coordinate cross-functional teams to achieve desired outcomes.

🎯 Requirements

• 5+ years in account management with revenue ownership.
• SaaS/recurring revenue experience with a consultative sales motion.
• Proven renewals, upsells, and expansions in existing book of business.
• Track record of creating pipeline and generating opportunities within existing accounts.
• Strong executive-level relationship-building across complex organizations.
• Strong written, verbal, and analytical skills.

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching.
• Dental, hearing, vision, and life insurance.
• Flexible PTO.
• Collaborative, innovative team culture.