Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across a portfolio of existing customers.
• Drive upsell, cross-sell, and expansion opportunities within accounts.
• Build multi-threaded relationships across key stakeholders and decision-makers.
• Lead renewal talks, including pricing, terms, and negotiation.
• Run strategic account planning and business reviews tied to outcomes.
• Quarterback cross-functional teams to deliver the right customer outcomes.

🎯 Requirements

• 5+ years in account management, renewals, or similar revenue roles with ownership.
• SaaS or recurring-revenue experience with a consultative motion.
• Proven renewals, upsells, and expansions within an existing book.
• Track record of building executive-level relationships across complex orgs.
• Strong written, verbal, and analytical skills; able to explain complex concepts clearly.
• Highly self-motivated, organized, and able to manage multiple priorities.

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching.
• Dental, hearing, vision, and life insurance.
• Flexible PTO.
• A collaborative culture of innovative, dedicated people.