Own retention, renewals, and growth across existing customers.
Build multi-threaded relationships with key stakeholders.
Drive upsell, cross-sell, and expansion within existing accounts.
Lead renewal and commercial conversations, including pricing and terms.
Align customer objectives with Reachdesk capabilities to deliver measurable outcomes.

🎯 Requirements

5+ years in account management with revenue ownership.
Experience in subscription SaaS or recurring revenue.
Proven renewals, upsells, and cross-sells in existing accounts.
Track record of creating pipeline in existing accounts.
Strong commercial judgment and problem-solving.
Ability to build executive-level relationships across complex organizations.

🎁 Benefits

Competitive salary, stock options, and 401(k) matching program.
Dental, hearing, vision, and life insurance.
Flexible PTO.
A super collaborative culture of innovative, fun people.

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