Commercial Account Manager

📋 Description

• Own retention, renewals, and growth for a portfolio of customers
• Build multi-threaded relationships with key stakeholders
• Drive upsell, cross-sell, and expansion within accounts
• Lead renewal discussions, including pricing and terms
• Run strategic account planning and business reviews
• Coordinate cross-functional teams to deliver customer outcomes

🎯 Requirements

• 5+ years in account management or similar revenue roles with renewals/growth
• Sales/BDR/AE experience strongly preferred
• Experience in subscription-based SaaS or recurring revenue with a consultative motion
• Proven renewals, upsells, and cross-sells in existing book
• Track record of creating pipeline and new opportunities in existing accounts
• Strong commercial judgment and problem-solving

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A collaborative, innovative culture