Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Lead renewal and commercial conversations, including pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to customer priorities and outcomes
• Maintain forecasting discipline and pipeline visibility across your book of business

🎯 Requirements

• 5+ years in account management or revenue-focused roles with renewal ownership
• Experience in subscription-based SaaS or recurring revenue with a consultative sales motion
• Proven success owning renewals, upsells, cross-sells, and expansion
• Track record of creating pipeline and generating opportunities in existing accounts
• Strong commercial judgment and problem-solving abilities
• Proven ability to build executive-level relationships across complex organizations

🎁 Benefits

• Competitive salary, stock options, and 401(k) matching
• Dental, hearing, vision, and life insurance
• Flexible PTO
• Collaborative, innovative team culture