Commercial Merchant Support Agent

Added
34 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer support salesforce case management communication skills

πŸ“‹ Description

  • Own complex partner resolutions
  • Navigate multi-channel support
  • Deliver end-to-end case management
  • Champion the Merchant experience
  • Help our Merchants succeed

🎯 Requirements

  • Strong solution-based mindset
  • Exceptional communication skills
  • Proven ability to work independently
  • Commercial mindset
  • Operational curiosity
  • Technical aptitude

🎁 Benefits

  • 25 days holiday + bank holidays (depending on department commitments) and "Time off for Charity"
  • Subsidised health, dental, and life insurance
  • Deliveroo Plus subscription and company-paid team meals
  • Online learning courses from global universities and gym discounts
  • Cycle to work scheme and enhanced pension contributions
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