Commercial Operations Coordinator

📋 Description

• Support initiatives to improve commercial performance and partner relationships.
• Streamline workflows for Account Owners; improve processes and data.
• Maintain and improve the internal wiki and documentation.
• Develop knowledge of internal systems to guide and troubleshoot.
• Collaborate with Analytics, Engineering, Legal and Finance on roadmaps.
• Support rollout of new tools: drafting communications, coordinating testing, documenting outcomes.

🎯 Requirements

• At least 1 year of experience in operations, coordination, account support, or related roles.
• Comfort with data: enjoy using numbers to understand problems and communicate findings.
• Strong written and verbal English; translate complex processes clearly.
• Organised and adaptable; manage competing priorities and shifting needs.
• Collaborative; work across teams and time zones, share knowledge.
• Google Workspace expertise; Jira/Confluence or Salesforce a plus.

🎁 Benefits

• Work from almost anywhere up to 20 days per year.
• Mental health and well-being programs (therapy, HeadSpace).
• No meeting Fridays.
• 5 weeks paid vacation plus a day off for your birthday.
• Private health and dental insurance.
• Development Dollars, leadership development and on-demand e-learnings.