Commercial Operations Program Manager

📋 Description

• Play a central role on the team that runs Anthropic's programs for Commercial Launches — helping
• Run launches end-to-end through the Commercial launch process: lead intake and scoping for your
• Identify where launches slow down today and drive resolution to prevent them from recurring
• Build specific program components that don't exist yet — launch tiering, readiness criteria
• Take ownership of major program-improvement workstreams such as instrumentation (pipeline
• Work cross-functionally with Product, Engineering, Finance, and GTM teams to design clear

🎯 Requirements

• Experience building and running new product introduction processes
• 10+ years of experience in operations, with demonstrated success in billing, payments, or
• Strong working knowledge of billing systems, subscription management, and payments platforms
• Proven track record of building and scaling operational programs in high-growth environments —
• Willing to roll up your sleeves and do the operational work of building while also leading a team
• Experience with automation initiatives and partnering with engineering teams to build operational

🎁 Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in which to collaborate with colleagues